9.7 General Principles for Response

Good practice suggests a number of general principles to be respected by investors and governments alike in responding to social and environmental issues. These include:

Stakeholder Involvement. Involve all key stakeholders – government, investor, civil society, and affected communities – to the maximum extent feasible in critical decisions with respect to project development. All key documents that are submitted to government for approval by investors and operators, as well as data collection, impact assessments and management plans, should also be made available to communities in the local language.  Where communities are largely illiterate meetings should be held to present the documents and findings to communities verbally – especially to the poorest and most vulnerable segments of communities. Finally, approved documents should be provided to communities including if needed summaries in local language or understand able form for all the community members.

Grievances and Disputes.  While much attention is given to broad community support at project approval, there is often less attention during project implementation and operation. Thus, governments and ideally also companies should ensure that there are easily accessible and affordable environmental/social grievance or dispute resolution mechanisms that address the needs of the community, and give an effective voice to the poorest and most vulnerable. 

Building Trust. Communities are often concerned about the unknown – will the tailings impoundment collapse and harm those living below it; will local water sources be polluted or poisoned; will they lose their food self-sufficiency and livelihoods because of deforestation and soil degradation? Participatory community monitoring can go a long way to reducing community concerns about environmental risks and building broad based support for the mining operation through social accountability.

Early and Continuous Engagement. Engage with stakeholders in a consultation process as early as possible, beginning at or before license award and continuously through the project cycle.
Maximum Access to Information. To make intelligent decisions or contributions and to make those decisions or contributions politically legitimate, stakeholders must have access to information relative to the project – historical, current and forecast.

Legal Context. Legislation, regulations and guidelines setting out required responses to social and environmental impacts in line with international practice should be in place, together with credible assurances of enforcement, including penalties for non-compliance. 

Capacity Development and Technical Assistance (TA). Governments should build domestic capacity to deal with social and environmental impacts and pending completion of that process, seek technical assistance from qualified international consultants.

Recognition of the Long Term.  Stakeholders should recognize that social and environmental safeguarding of a project is a long term process, given project lives of 30 to 50 years, and should continue through the sensitive phase of project decommissioning or closure. 

 



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